For families
Booking for a parent
You are the one who calls, drives and asks the questions. Your parent still makes every decision about their care.
This page is for sons, daughters and caregivers. It says how to book, what to bring, who can sign what and who hears about the care.
How it works
- 01
Call or write
Give us your parent's name and the time of day that suits them. Your parent agrees to the visit, and you can be on the phone together.
- 02
Tell us how they get here
Let us know about a cane, a walker, a ride or stairs, so we can plan the room and the time. Tell us by phone, not in the form.
- 03
Come along
You are welcome in the room. The doctor asks your parent first whether they want you there.
- 04
We explain to both of you
The doctor says what was found and what comes next, in plain words, with time for questions from both of you.
What to bring
Cards
Your parent's Medicare card and any other insurance card.
A photo ID
Your parent's, so we match the right records.
A list of medicines
Written down, with the names of the other doctors.
Glasses and hearing aids
So nothing in the conversation is missed.
Comfortable clothes
Clothes that let your parent move easily.
Papers, if you have them
A health care power of attorney, if you hold one.
What families ask
Can I sign forms for my parent?
Only a person with legal authority, such as a health care power of attorney, can sign for another adult. Bring a copy if you have one, and the front desk will explain the rest.
Can I talk to the doctor without my parent?
Your parent decides who hears about their care. At the first visit we ask them who we may talk with, and we write it down.
What if my parent speaks Spanish and I speak English?
Dr. Reynoso and Areli Cuevas speak both languages, and every page of this site is in both.
Who pays and how?
See how fees work and the Medicare page. The doctor tells you the cost of any care Medicare does not cover before it begins.
Ready to book for your parent?
Call, or send a note and we will call you back at a good time.